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Technology Stack for Customer Success Teams

customer-success technology  

As competition continues to get tougher, businesses look for new ways to stay ahead of the game. Thanks to technology, businesses of any size have access to tools that can help them on their path to success. Technologies push companies forward by focusing on the parts of their business that need the most help. And for most companies, it’s customer success. Customer is king. This mantra may be as old as time, but it still rings true.

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Can AI Help Reduce the Carbon Footprint of the Retail Industry?

ai climate-change  

The COVID-19 pandemic has affected the lives of many people on all fronts. Besides making the importance of health and immunity more evident to all, it has also awakened a greater sense of concern for the planet in society. With the arrival of the industrial revolution, the environment has suffered a great deal due to immense carbon emissions and global warming. This event has pressured global leaders and businessmen to analyse their organisation’s impact and find better ways to mitigate the negative effects of industrialisation.

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Online Hiring in the Cybersecurity Field

employees ciso  

In the present day, nearly all companies are digital. And if they’re not fully digital, they are quickly moving in that direction. Whether it be hiring, recruitment, employee management, or day-to-day tasks, most organisations function primarily with an internet connection. Online presence has become a vital element for companies nowadays and not just for gaining a profit. Did you know that 37% of job seekers will move on to another job offer if they can’t find information about the company online?

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7 Tips for Better Mobile Application Security

development best-practices CISO  

Smartphones nowadays are powerful enough to match what laptops can do. Not only are they portable and easy to carry, but they are also essential beacons of communication and information that have become an integral part of our everyday lives. Due to its many advantages, the use of mobile technology is exponentially rising. Work landscapes and life as we know it has evolved rapidly because of the pandemic. People are now working from anywhere, and having a smartphone is not just a ‘must-have’—it is already a requirement to stay connected wherever we are in the world.

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Cybersecurity Challenges of using Slack for your Business

cybersecurity remote-working employees CISO slack  

With the dramatic shift to remote working we have witnessed during the pandemic, developments in communication and technology have gained momentum. The way we work isn’t the same as it used to be. To keep a collaborative environment even when working from home or wherever employees find themselves most productive nowadays, businesses rely on platforms like Slack. With 8 million plus daily users, the chat system gives teams a convenient and accessible way to communicate.