Cybersecurity Challenges of using Slack for your Business

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With the dramatic shift to remote working we have witnessed during the pandemic, developments in communication and technology have gained momentum. The way we work isn’t the same as it used to be. 

To keep a collaborative environment even when working from home or wherever employees find themselves most productive nowadays, businesses rely on platforms like Slack. With 8 million plus daily users, the chat system gives teams a convenient and accessible way to communicate. But with all of the benefits it provides, it also comes with cybersecurity risks.

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Good Simply Isn’t Enough

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The Hidden Costs of Poor Cybersecurity Measures for Small Businesses

Cybersecurity measures for small businesses is a major topic as we head into 2021.

It comes as no surprise, given the pandemic, the increasing number of attacks, and various high-profile companies making the news.

Zoom came to the forefront of cybersecurity issues when it became known that they didn’t provide end-to-end encryption of customer’s communication. The company reached a settlement with the US Federal Trade Commission for misrepresenting its security features.

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Should Employee Training include CyberSecurity?

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Let me start by stating the obvious - it pays to offer continuous and comprehensive employee training. A Life with Health CEO Aimee Tariq explains why in her article ‘4 Big Benefits of Improved Employee Training’. She outlines how such an initiative provides a quicker pathway to productivity, enhances employee engagement, improves employee retention, and helps ensure long-term profitability.
And in this increasingly digitalised world, offering digital skills training has become a must, with tech writer Daniel Ling noting in the blog ‘Professional Development in Today’s Digital Landscape’ how training in anything related to tech and digital marketing “can fill skill gaps,” in turn “ensuring relevancy in fast-evolving areas of knowledge." This applies to all your employees regardless of where they are in the business spectrum — a nervous first jobber, a mid-level employee, or an influential decision-maker.

Relevancy in different areas, though, need not come at the expense of safety, especially in the digital realm where work is often conducted (saving in the cloud, using cloud-based services) and business is usually transacted (as in eCommerce and online registrations). In other words, you must make sure that your team has a working knowledge of cybersecurity, and one way to ensure that is to include cybersecurity training in your employee development programs.

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Cybersecurity Checklist for Remote Working

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If the Covid-19 pandemic has forced your organisation to adopt remote working for employees, it is very likely that you were required to roll out new IT applications and services to maintain your employee efficiency, business continuity and [production capacity]. But as companies are implementing the new system to cater to the needs of remote workforces, this transformation may not have been very smooth for some of them due to limited technology capability. It is quite understandable that the speed with which the pandemic has spread, organisations understandably did not put cybersecurity in the forefront while implementing a remote workspace system.

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